Refund and Returns Policy

We strive to keep every customer satisfied. If your item arrives damaged, incorrect, or not as described, you may request a refund or return within 10 days. Items must be unused and in original packaging for approval.

Refund Policy

    1. We aim to ensure every customer is fully satisfied with their purchase from our store.
    2. If you receive an item that is damaged, incorrect, or not as described, you may request a refund.
    3. Refund requests must be submitted within 10 days of receiving your order.
    4. To start the process, please contact our support team with your order number and issue details.
    5. All returned items must be unused, unworn, and in original packaging.
    6. Once your return is inspected and approved, your refund will be issued to your original payment method.
    7. Shipping fees are non-refundable unless the return is due to our mistake.
    8. Items purchased during promotions or clearance may not qualify for refunds.
    9. We reserve the right to decline any refund request that does not meet our policy requirements.
    10. By placing an order on our website, you agree to the terms of this Refund Policy.

Returns Policy

Our Refund and Returns Policy is designed to provide every customer with complete confidence and satisfaction when shopping with us. If you receive an item that is damaged, incorrect, or different from what was described, you may request a refund or return within 10 days of delivery. To begin the process, simply contact our support team with your order number, product photos, and a brief explanation of the issue. All items sent back for a refund or exchange must be unused, unwashed, and returned in their original packaging. After we receive and inspect your return, we will issue a refund to your original payment method or process an exchange based on your preference. Shipping charges are non-refundable unless the return is due to our mistake. Our aim is to make every shopping experience smooth, transparent, and worry-free, ensuring you always feel valued and fully satisfied with your purchase.

Refund and Returns Policy

    1. We are committed to providing every customer with a smooth and satisfying shopping experience.
    2. If your order arrives damaged or incorrect, you may request a refund or return.
    3. All refund and return requests must be made within 10 days of receiving the product.
    4. To start the process, contact our support team with your order details.
    5. Please include photos of the issue for faster approval.
    6. Returned items must be unused and in their original packaging.
    7. Items showing signs of wear may not qualify for refunds.
    8. Once we receive your return, we will inspect it carefully.
    9. Approved refunds will be sent to your original payment method.
    10. Exchanges are available if the requested product is in stock.
    11. Shipping fees are not refundable unless the mistake is from our side.
    12. Sale or discounted items may have limited return options.
    13. We aim to process all refunds as quickly as possible.
    14. Our goal is to build trust and confidence with every purchase.
    15. By ordering from us, you agree to follow this Refund & Returns Policy.

Contact Us & Help Us

If you ever face any problem with your order, product, or shopping experience, feel free to contact us anytime. Our support team is always ready to help, guide, and resolve your issues quickly. Whether you need information, assistance, or solutions, we are here to ensure a smooth, reliable, and satisfying experience for every customer Help us Email :admin@cortiezz.de